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Hines Design Labs respects your right to privacy. Hines Design Labs will not share, sell or trade any personal information you provide to any third party. Information Collection and Use Hines Design Labs is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Hines Design Labs collects information from you at different points on our website, including when you create a new account and when you make a purchase. All e-mails sent to Hines Design Labs may be saved and are not confidential. Please do NOT send personal information, including credit card number and billing address, via e-mail. Order When placing an order, we request financial information in the form of a credit card number and allow you to edit your billing and shipping information for that order. This information is then used to bill and process the order. Cookies Hines Design Labs uses cookies to enable your shopping experience at Hines Design Labs. A cookie is a small text file that is stored on your computer if your web browser permits. This information cannot be accessed by other websites. These cookies enable us to identify you while shopping at Hines Design Labs and allow us to maintain your shopping barge (which is only stored on our servers.)To shop at Hines Design Labs, you must set your web browser to accept cookies. Use by Children Although Hines Design Labs sells children's products to adults, we do not sell products to children. Hines Design Labs does not grant permission to children under the age of eighteen (18) years old to use our site. Children under the age of eighteen (18) may only use our site with parental or guardian participation. Log Files We use IP addresses to analyze trends, administer the site, track your movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Sharing We utilize multiple, independent warehouses to fulfill orders, outside shipping companies to ship orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Security Hines Design Labs is committed to preserving the protection of your privacy and personal information. When our registration/order form asks you to enter sensitive information, such as credit card number and/or billing address, that information is encrypted and protected with Secure Socket Layer (SSL) encryption software. While on a secure page, such as our order form, most browsers will display a lock or key icon on the status bar at the bottom or top of the browser indicating that the page is secure. Also, in the address window "http" changes to "https" on secure pages. We maintain all of our servers behind a firewall. Firewalls help protect the information stored on servers from unauthorized computers. In addition to our use of SSL encryption and firewalls to protect sensitive information online, we also do everything in our power to protect user information off-line. All user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. As new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure your information is protected. Finally, the servers we use for storing personal information are kept in a secure environment. If you have any questions about the security at our website, please e-mail us at info@angushines.com Special Offers and Newsletters Established customers will occasionally receive information on products, services, special offers and newsletters. Out of respect for your privacy, we present the option to not receive these types of communications. Please see the Choice/Opt-out section below. Site and Service Updates Periodically we will send you site and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and regarding issues relating to your account via e-mail or phone. Choice/Opt-out You are given the opportunity to opt-out of receiving special offers, newsletters and other communications. We provide the opportunity to opt-out at registration and with each of these communications. For example, when you receive marketing/advertising e-mail, you have the option of being removed from the e-mail subscription list by sending an e-mail to info@angushines.com as stated at the bottom of each e-mail. You can also choose to opt-out in My Account by un-checking the box "Yes, I am interested in receiving special promotions and other information from Hines Design Labs." Changes and Additions We ask that you please check our Privacy Policy from time to time, as we will be continually updating it with new information about your security. If you feel that this company is not abiding by its posted Privacy Policy, please contact Hines Design Labs's Customer Service Department via e-mail at info@angushines.com |